IMPORTANT: PLEASE READ THIS NOTICE CAREFULLY
This website is provided by Merck Serono Ltd., and is intended for Saizen® patients in the UK. Whilst we have taken reasonable care in compiling this website, we are not responsible for any action taken by any person or organisation, wherever they are based, as a result, direct or otherwise, of information contained in or accessed through this website whether such information is provided by us or by a third party. Nothing on this website should be construed as the giving of advice or the making of any recommendation and this website should not be relied upon as the basis for any decision or action.
AS A RESULT OF ONGOING MEDICAL ADVANCES AND DEVELOPMENTS, THE INFORMATION ON THIS WEBSITE MAY NOT ALWAYS BE COMPLETELY UP TO DATE AND, FOR THIS REASON, SUCH INFORMATION IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, REPRESENTATIONS OR GIVE ANY UNDERTAKINGS EITHER EXPRESS OR IMPLIED ABOUT ANY OF THE CONTENT OF THIS WEBSITE (WHETHER BY STATUTE, COMMON LAW OR EQUITY), BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU AGREE THAT THE USE OF INFORMATION OBTAINED OR DOWNLOADED FROM OR THROUGH THIS WEBSITE IS AT YOUR SOLE DISCRETION AND RISK.
WE ACCEPT NO LIABILITY FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE INCURRED BY ANY USER IN CONNECTION WITH OUR SITE OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR RESULTS OF THE USE OF OUR SITE, ANY WEBSITES LINKED TO IT AND ANY MATERIALS POSTED ON IT, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR:
Any medical information on this website is not intended as a substitute for informed medical advice. YOU MUST CONSULT A SUITABLY QUALIFIED HEALTHCARE PROFESSIONAL ON ANY PROBLEM OR MATTER WHICH IS COVERED BY ANY INFORMATION ON THIS WEBSITE BEFORE TAKING ANY ACTION.
Access to our site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
Any statements in the documents set out on our website regarding Merck Serono's business which are not historical facts, are "forward-looking statements" that involve risks and uncertainties including, but not limited to, risks associated with the inherent uncertainty of pharmaceutical research, product development and commercialisation, the impact of competitive products, patents and other risks and uncertainties, detailed from time to time in periodic reports.
The information may be changed by Merck Serono at any time. Certain information on the site may be of a historical nature. All historical information contained in the documents set out in the site should be understood as referring to events and circumstances as they existed on the date that the relevant documents were first published.
The copyright in this website, including without limitation, in all documents, files, text, images, graphics, devices and code contained in it and in this website's general "look and feel", is owned by Merck Serono Ltd (All Rights Reserved) or its third party providers.
You are authorised to copy and print extracts or documents from this website (except for any third party owned content which has been identified as such) for your non-commercial use provided any such copy or print retains all copyright or other proprietary notices and any disclaimer contained within them. All Merck Serono logos and trademarks may not be used or reproduced without our prior written consent.
Other than as specifically mentioned above, reproduction of part or all of the contents of this website in any form, including framing, creating any derivative work based on this website and or its content, incorporation into other websites, electronic retrieval systems or publications is prohibited. No links to this website may be included in any other website without our prior written permission.
We cannot guarantee that you have any right to use third party owned content which is available on this website and you must obtain permission from the third party owner before using or downloading such content. Content which is copyright protected may not be changed nor may any author attribution notice or copyright notice appearing on such content be altered without first obtaining the appropriate consents.
Except for the limited permission set out above, nothing on this website should be construed as granting any other right or license.
All product names referred to on this website are trade marks of Merck Serono Ltd, except for those marks which are indicated as owned by other companies and all rights are reserved.
Merck Serono claims no ownership in, nor any affiliation with, any third-party trademarks or trade names appearing in this website. Such third-party trademarks or trade names are used only to identify the products and services of their respective owners, and no sponsorship or endorsement on the part of Merck Serono should be inferred from the use of these marks.
Should any viewer of a Merck Serono published document respond with information including feedback data such as questions, comments, suggestions, or the like regarding the content of any such Merck Serono material, such information shall be deemed to be non-confidential and we shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation. We shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.
In the event that you submit any material for inclusion on this website (including without limitation, personal information, know-how, comments, ideas, questions, techniques, abstracts or similar), you agree (i) that such material will not be deemed to be confidential and (ii) to grant to us a world-wide, perpetual, royalty-free, non-exclusive license to use, disclose, copy, modify, adapt, publicly display and translate all or any of such material for any purpose whatsoever without restriction. We reserve the right, in our absolute discretion, to remove or delete, without notice, any material you submit for inclusion on this website.
You must not misuse our site by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to again unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
You must not link any website to our site without the express prior written consent of Merck Serono.
This website may contain third party owned content (e.g. articles, data feeds or abstracts) and may also include hypertext links to third party owned websites. We provide such third party content and links as a courtesy to our users. We have no control over any third party owned websites or content referred to, accessed by or available on this website and, therefore, we do not endorse, sponsor, recommend or otherwise accept any responsibility for such third party websites or content or for the availability of such websites. In particular, we do not accept any liability arising out of any allegation that any third party owned content (whether published on this, or any other, website) infringes the intellectual property rights of any person or any liability arising out of any information or opinion contained on such third party website or content.
We reserve the right to change any part of this website or this legal notice at any time without notice. Any changes to this legal notice shall take effect from the next time you access this website. Notwithstanding the above, we shall not be obliged to keep this website up to date.
We take very seriously the privacy of our website users and the security of their personal information. For the purposes of European data protection law, Atlantis Healthcare Ltd is the company that controls the processing of your personal data.
We monitor the use of this website by collecting aggregate information. No personally identifiable data are collected in this process. Typically, we collect information about the number of visitors to the website, to each web page and the originating domain name of the visitor's Internet Service Provider. This information is used to understand the visitor's use of the website and may be shared with other companies within Merck Serono and with other third parties.
If you are required to register in order to use this website, to otherwise complete an online application form or to provide data when calling our hotline, then we will collect personally identifiable information about you, such as your name, e-mail address, country of residence and other information which you voluntarily submit.
Occasionally we may obtain sensitive personal information about you, for example, information relating to your physical or mental health or condition, but only if you voluntarily provide us with this information. We may also obtain information about your opinions if you, for example, send us feedback, or ask us questions.
We may also, occasionally, receive information about you from other sources that we will add to the information which we already hold about you in order to help us improve and personalise our service to you.
If we collect any information relating to you, we will store it on a secure server that is password protected and shielded from the outside world by a firewall. We have in place security policies that are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transaction is at your own risk.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may be processed by staff operating outside the EEA who work for us or one of our suppliers. By submitting this data you agree to this transfer, storing or processing.
We may disclose your personal information to any member of the Merck Group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
We may disclose your personal information to third parties:
Whenever you make use of any feature that allows you to upload materials to our site, or to make contact with other users of our site, you warrant that any such contribution or contact complies with standards of acceptable use, and you indemnify us for any breach of that warranty.
Any material that you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible or liable to any third party, for the content or accuracy of any materials posted by you, or any other user, on our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with our content standards.
You may use our site only for lawful purposes. You may not use our site:
You also agree:
We may from time to time provide interactive services on our site, including, without limitation:
(defined as "interactive services").
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
These content standards apply to any and all material which you contribute to our site (defined as "contributions"), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
Contributions must not:
We will determine, in our discretion, whether there has been a breach of these terms through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with these terms constitutes a material breach of the terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Cookies are small files that are sent to your web browser and stored on your computer's hard disk. If you are required to register to use this website, then cookies will be created and transferred to your hard disk upon first registration. They are subsequently used to identify your computer and allow you repeated access to the website without having to log on each time. The cookie is used purely to speed up your access to the website and the information you wish to see. The majority of web browsers accept cookies, but you can usually change the browser settings to prevent the transfer. However, please be aware that, if you do so, some functionality may be lost.
We sometimes employ other companies and individuals to perform functions on our behalf. They may need access to your personal information, but solely in order to perform their functions.
We may use the information we gather and/or receive about you to investigate and help prevent unlawful activity or activity that threatens our network or otherwise jeopardises the provision of this website.
If we process personal information about you, then you have a right under data protection law to request access to that personal information (for which we may charge a small fee).
You also have a right to require any inaccuracies in your information to be corrected free of charge. You can ask us to modify your details by sending a letter to ThisWayUp, FREEpost RRYZ-CZLA-KGXC, PO box 50462, London, W8 9BY
Please state your name and the subject of your message clearly on all communications and include your username or registration details if you were provided with any.
Please call us on 0800 389 8060 (UK) for any further information you may require on the thiswayup patient support programme and website. If you reside in the Republic of Ireland please call 1800 409 217. If you reside in Northern Ireland please call 08081 011 605.